| Highly rated with a 4.5-star rating, indicating general customer satisfaction. | One unit was reported as not in operation, reducing available facilities. |
| Clean and tidy facilities, with instances of being well-maintained by staff. | Inconsistent cleanliness noted during busy holiday periods; can be crowded. |
| Wheelchair-accessible car park and entrance, ensuring inclusivity. | Blocked toilet occurrences, leading to a less than pleasant experience at times. |
| Scenic location surrounded by nature, enhancing the experience of using the facility. | Lack of response from management when issues are reported, affecting customer service. |
| Ample parking available, making it convenient for travelers. | Some users encountered signs of neglect during peak times, impacting overall perception. |
| Safe environment for children, allowing families to stop comfortably. | |
| Functional amenities such as toilet paper and soap provided. | |
| Convenient stop for travelers between Christchurch and Kaikoura. | |