| Clean facilities | Male toilet under maintenance |
| Easy to find | No soap |
| Ample parking | |
| Feels safe | |
| Modern and spacious | |
| Brightly lit | |
| All amenities functional | |
| Pleasantly designed | |
| Flowers and water fountain outside | |
| Caters for wheelchairs | |
| Convenient disabled parking | |
| Well ventilated | |
| Clean and bright | |
| Soap and toilet paper available | |
| Good stopover for road trips | |
| Very clean |
| Generally very clean and well-maintained. | Can get a bit busy during peak times (lunch and after school). |
| Good location, easily accessible on Blackburn Road. | Soap dispenser occasionally runs out. |
| Hand dryers are efficient and quick. | No baby change facilities are present. |
| Plenty of cubicles, rarely a queue. | The automatic door can be a bit temperamental at times. |
| Disability access is well provided for. | Limited seating available for those waiting. |
| Monday | Tuesday | Wednesday | Thursday | Friday | Saturday | Sunday |
|---|---|---|---|---|---|---|
| 7 am–8 pm | 7 am–8 pm | 7 am–8 pm | 7 am–8 pm | 7 am–8 pm | 7 am–8 pm | 7 am–8 pm |
| Conveniently located near a Chemist Warehouse with late opening hours. | Location is considered to be in the wrong place and dangerous due to poor planning. |
| Brightly lit and in a busy area, providing a sense of safety. | Reported instances of being closed due to misuse. |
| Self-cleaning (Exelloo robot toilet). | Lack of toilet paper reported on at least one occasion. |
| Baby change facilities available. | Time limit of 10 minutes may be concerning for some. |
| Disabled accessible. | |
| Clean and well-stocked with toilet paper and soap during a visit. | |
| Elevator music provides a pleasant atmosphere. | |
| Saved someone in a desperate situation. | |
| Considered a 'paradise' by some. |
| Location is convenient for those visiting Valley Reserve. | Extremely poor condition; requires significant maintenance. |
| Provides basic toilet facilities. | Zero star rating reflects a very negative user experience. |
| Offers a sheltered space from the elements. | Cleanliness is a major concern; often unhygienic. |
| No hand soap or paper towels frequently available. | |
| Smell is often unpleasant. | |
| Vandalism is evident. | |
| Lighting is inadequate. |
| Locates in Mount Waverley. | Extremely difficult to find; navigation relies on odour. |
| Potentially accessible (if unlocked). | Frequently locked and unusable. |
| Very low rating suggests poor condition or cleanliness. | |
| Essential information indicates a frustrating user experience. |