Location is convenient for Mernda Station users. | Extremely poor condition; requires significant improvement. |
Provides a basic facility for travellers. | Frequently unclean and unhygienic. |
Available when other options may be limited. | Strong unpleasant odours are often present. |
Lack of basic amenities like soap and paper towels is common. | |
Vandalism is a recurring issue. | |
No hand dryers or functioning ventilation. | |
The zero-star rating reflects the consistently negative experiences reported. | |
Feels unsafe, particularly at night. |
Spotlessly clean facilities. | Can get quite busy during peak times at the playground. |
Excellent location within the Mernda Adventure Playground. | Limited seating outside the toilets. |
Well-maintained and regularly serviced. | No baby change facilities (though this is being addressed). |
Good accessibility for families with prams and those with mobility issues. | |
Pleasant and welcoming atmosphere. | |
Hand soap and paper towels readily available. |
Location is convenient within the shopping centre. | Extremely poor hygiene standards reported. |
Generally accessible. | Frequently unclean and smelly. |
Hand dryers are available. | Lack of toilet paper is a common issue. |
Soap dispensers often empty. | |
Bins overflow regularly. | |
Overall, a very unpleasant experience. |
Located within a shopping centre with good shops. | Extremely dirty condition. |
Urine present on toilet seats, floors, and walls. | |
Requires urgent cleaning by centre management. | |
Overall, a very unpleasant experience. |
Recently repainted and updated. | Facilities are often described as disgusting. |
Handy if one really needs to go. | Broken fittings and smashed tiles are common. |
Urine and faeces are frequently present. | |
Toilet paper is often unavailable. | |
The smell is reportedly the worst experienced. | |
Disabled and male toilets are similarly poor. | |
Ladies' toilets are also not much better. | |
Significant graffiti and vandalism are present. | |
The flushing power in the male toilets is weak. | |
The toilets require serious renovations and maintenance. | |
Management is criticised for the state of the facilities. |